Tamino Terms & Regulations

Article 01

Introduction and acceptance

Tamino is a smart system that connects manufacturers, distribution companies, and stores directly. This document makes the framework of cooperation clear for every party.

Our goal is a predictable, secure, and intermediary-free experience in ordering, supply, and distribution.

Article 02

User account and identity verification

To use the platform, you must create a valid account. You are responsible for the accuracy of your information and the security of your account access.

• Identity, contact, and store details must be accurate and up to date

• The account must not be shared with third parties

• If suspicious activity is detected, Tamino may temporarily restrict access

Article 03

Ordering and supply

After an order is placed, it is sent to the supplier or distribution network. Until processing starts, it can be edited or cancelled according to the order status.

Stock, price, and product terms are shown from the supplier’s live data.

A placed order is the basis of both parties’ commitments. Please review the cart and address before confirming.

Article 04

Payment, credit, and settlement

Tamino supports multiple payment models — online, credit, wallet, and agreed settlement — according to each store or supplier policy.

• Amounts are calculated from the price and terms at the moment the order is placed

• Bank card details are not stored on Tamino servers

• Settlement with suppliers is made according to the contract and agreed period

Article 05

Distribution and delivery

Delivery time and method depend on the address, product type, distribution capacity, and selected branch.

• Shipping cost is shown before the order is confirmed

• Address and phone number must be entered accurately

• In case of delay or mismatch, Tamino support will follow up coordination

Article 06

Returns, discrepancies, and liability

Return and discrepancy terms vary by product type and supply contract. Issues must be reported promptly with the order number.

Goods damaged in transit must be reported at delivery or within the stated deadline so review and compensation are possible.

Article 07

Privacy and data

Store, order, and contact data is used only to process supply, provide support, and improve services.

We do not sell your data; sharing with third parties is only for payment, shipping, or legal requirements.

• The right to access, correct, and request deletion of personal data

• Secure retention of order records for financial and operational follow-up

• No publication of either party’s business information without permission

Article 08

Intellectual property and platform content

The Tamino name, design, logo, software, and content belong to the platform.

Supplier product and brand content belongs to that party and must not be republished without permission.

Article 09

Changes to the terms

These terms may be updated. The new version will be published on this same page.

Continued use of Tamino after changes are published means you accept the new version.